Solution · By industry
AI for clinics: a full schedule and an answered phone, without expanding the front desk
Calls get missed at midday, open slots go unfilled, and patients don't warn you they're not coming. That gets automated — reception, reminders and answers — and you feel it in occupancy the first week.
The problem
The front desk is swamped and the schedule has holes
- Calls come in all at once at midday and many get missed — each one was an appointment.
- Patients don't confirm or cancel; no-shows leave slots that never get filled.
- Reception repeats hours, prices and prep instructions a thousand times instead of working the desk.
- After hours nobody answers, and the patient books with the clinic that did.
Cost of staying the same
A missed call and an unfilled slot show up in no report, but they're revenue that walked. Expanding the front desk costs a salary — and the problem isn't hands, it's hours and repetition.
The solution
An agent that answers, books and reminds — and hands reception what belongs to it
- 1We connect a voice and WhatsApp agent to your practice-management software: schedule, open slots and providers in real time.
- 2It handles calls and messages 24/7: books, reschedules, cancels, answers hours, prices and test prep, and qualifies first visits.
- 3It confirms and reminds every appointment over WhatsApp to recover the slots you lose today to no-shows.
- 4Anything that needs clinical judgment or a delicate case goes to reception with the context already gathered; the rest resolves on its own. All measured: calls handled, no-shows avoided and appointments won after hours.
What changes
What you stop losing
Automatic reminders and confirmations attack the no-show — a clinic's quietest revenue leak.
Mechanism
Reception stops being a switchboard for repeat questions and takes proper care of the patient in front of them.
Mechanism
What we measure: % of calls and messages resolved without reception, no-shows avoided and appointments booked after hours.
What we measure
Spec sheet
- Work it removes
- answering the clinic's phone and WhatsApp by hand and chasing appointment confirmations
- Typical setup
- 1–3 weeks
- Input
- incoming call or message from a patient
- Output
- appointment booked, rescheduled or confirmed; case handed to reception with context
- Works with
- WhatsApp Business APITelefonía / agente de voz
- Can connect to
- Practice-management softwareThe clinic's knowledge base
- What we measure
- % of calls and messages resolved without receptionno-shows avoidedappointments booked after hourstime to first response
- Good fit for
- clinics and practices with high call volume, per-provider schedules and no-shows that leave holes
- Not a fit for
- cases that need clinical judgment or medical triage, which always go to a professional
Frequently asked questions
Yes. The agent answers, books and reminds the way reception would, with data handled under HIPAA and your privacy obligations: scoped access, a log of every interaction and zero clinical decisions. Anything needing medical judgment the AI doesn't touch — it hands off to a professional. We set up the data handling with that line clear from day one.
That's the part that decides whether it works. We connect to your practice-management system — schedule, slots, providers — over its API to check availability and book in real time, without changing your software. If your system is very closed, we catch it in the first week and tell you the exact bridge before billing anything.
No, it unclogs it. The AI takes the repetitive and after-hours work — booking, confirming, answering hours and prices — and leaves reception to take proper care of the patient at the desk and the cases that need a human. It's more schedule filled with the same headcount, not less headcount.
Want it running in your business?
You’ve pinned the problem. We ship the fix and leave it measured.